What is Select and Credit?
Select and Credit is a feature of the Card Services Rewards Program that lets you redeem your Card Services reward Points for statement credits on eligible purchases.
How does Select and Credit work?
Once signed on to Card Services Online, select the Rewards tab from the menu and you will see the Select and Credit option. All eligible purchases will be displayed and you can select the purchases that you would like to redeem for using your reward Points.
What purchases are eligible for Select and Credit?
An eligible purchase means an Eligible Transaction that you Select and Credit within 60 days of the eligible transaction date. An Eligible Transaction excludes (but is not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges, transactions made using Points and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs).
Is there a service fee to use Select and Credit?
No, there is no fee to use Select and Credit as it is a part of the Card Services Rewards Program.
Who is eligible to use Select and Credit?
The Select and Credit feature is available to Card Services customers who are enrolled in the Card Services Rewards Program.
Can I use Select and Credit for a purchase if I don't have enough Points to cover the entire purchase?
No, to use Select and Credit, you must have enough reward Points to cover the entire purchase amount. The number of reward Points required to redeem for each purchase will be displayed.
What happens if I redeemed my reward Points for a statement credit using Select and Credit and then returned the purchase to the merchant?
Your statement credit will not be affected if you decided to return the purchase after redeeming a statement credit for the purchase. This means that you will still receive the statement credit.
Where can I view my statement credit for a Select and Credit redemption?
A credit with your redemption information will appear on your next statement.
This information can be found once logged on to Card Services Online, it will be recorded on your next monthly credit card statement and on the Rewards website under 'My Order History'.
How long will it take to receive my Select and Credit statement credit?
You will receive your statement credit within two business days.
Is there a limit on the amount of Select and Credit statement credits I can receive?
Yes, there is a maximum selection of 5 purchases at any one time.
Can I cancel my Select and Credit redemption?
No, Select and Credit redemptions cannot be cancelled or reversed. Once your Points are transferred, the Points may not be transferred back.
Do I still have to make the required minimum payment and/or overdue amount on my credit card account if I receive Select and Credit statement credits?
Yes, the required minimum payment and/or overdue amount reflected on your credit card statement must be paid in accordance with your credit card agreement. Your payment obligations will not change.
Do I still have to make the full payment on my credit card account if I receive Select and Credit statement credits amounting to my current month's outstanding amount payable?
Yes, the full payment amount reflected on your credit card statement must be paid in accordance with your credit card agreement.
How will the Select and Credit statement credit appear on my credit card statement?
Every successful Select and Credit purchase that has been processed will appear on your next statement with the description of 'Select and Credit Cashback'.
If I make a purchase, how long do I have to redeem for a Select and Credit statement credit?
You have up to 60 days from the purchase date.