CONTACT US

Anywhere in the world Day or Night.

Anywhere in the world Day or Night.

It's easy to contact Card Services - from anywhere in the world, at anytime of the day or night. You can call, email or write to us, whichever you prefer.

General enquires feedback or compliments contact details.

By phone: 1300 135 538 (+61 2 8225 0620 if calling from outside Australia)
Online: Click here to email us.
In writing: Card Service
Customer Service Team
GPO Box 204
Sydney NSW 2001

Lodging a complaint

By phone: 1300 135 538 (+61 2 8225 0620 if calling from outside Australia)
Online: Click here to email us.
In writing: Card Service
Customer Advocacy Unit
GPO Box 204
Sydney NSW 2001
The National Relay Service (NRS) is a government initiative that allows people who may have hearing and or speech impairments to make and receive phone calls. Visit National Relay Service: www.relayservice.com.au.

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty you can contact us using the National Relay Service by:

Step 1
contacting the NRS through your preferred call channel detailed on NRS call numbers and links.

Step 2
providing the NRS with our phone number 1300 135 538 and they will assist you to speak with us.

For more information visit: About the National Relay Service
Language, Translation and Interpreting Servicing

Interpreter services for customers with limited English.

Learn how our interpreters can help you with information on our products and services.

We recognize you may prefer to speak to us in a language other than English. Our interpreters speak a wide variety of languages. Contact us on 1300 135 538 and we can arrange for an interpreter to help you (subject to availability).
The National Relay Service (NRS) is a government initiative that allows people who may have hearing and or speech impairments to make and receive phone calls. Visit National Relay Service: www.relayservice.com.au.

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty you can contact us using the National Relay Service by:

Step 1
contacting the NRS through your preferred call channel detailed on NRS call numbers and links.

Step 2
providing the NRS with our phone number 1300 360 060 and they will assist you to speak with us.

For more information visit: About the National Relay Service
Language, Translation and Interpreting Servicing

Interpreter services for customers with limited English.

Learn how our interpreters can help you with information on our products and services.

We recognize you may prefer to speak to us in a language other than English. Our interpreters speak a wide variety of languages. Contact us on 1300 360 060 and we can arrange for an interpreter to help you (subject to availability).